Advanced search FAQ Register Login

It is currently Tue Jan 23, 2018 4:27 pm

 

Postby playercharacter » Wed Jan 10, 2018 7:47 pm

I apologise for my second post on the topic. I did not read the "Read before posting" message initially. Here is all of the requested information.

Order ID: 217675
Version of Raspberry Pi: RPi3 Model B
Part Code/Part Name: HDMI 5" 800x480 display Touch screen & clear case
Fault: Display not working properly, see attached picture.
Troubleshooting Completed: Swapped out HDMI cables and input source. Output remains the same. No faults with the Raspberry Pi.
Refund or Replacement: Happy with a screen replacement. The case is flawless, would love a working screen.

I recieved the screen and installed it as per the wiki for the item. On first boot the screen was as pictured.

playercharacter
n00b

Posts: 4

Joined: Wed Jan 10, 2018 6:45 pm

Attachments

JPEG_20180110_174055.jpg

JPEG_20180110_174055.jpg (5.07 KiB) Viewed 65 times

We can rebuild him! We have the technology!

Postby Dave » Thu Jan 11, 2018 9:49 am

I'm really sorry about that, I will have sales contact you to arrange a return for a replacement.

Dave
ModMyPi

User avatar

Posts: 2084

Joined: Wed Jul 22, 2015 11:36 am

Forum Administrator & Technical Support

Postby playercharacter » Thu Jan 11, 2018 10:55 am

Dave,

I have recieved the email. Super impressed by the timely response.
Thank you very much.

playercharacter
n00b

Posts: 4

Joined: Wed Jan 10, 2018 6:45 pm

We can rebuild him! We have the technology!

Who is online

Users browsing this forum: No registered users and 6 guests

Board index

The teamDelete all board cookies • All times are UTC [ DST ]