I purchased a BrickPi 3 as a Christmas present - order details below. NXT/EV3 sensors can't be connected to port 1 (S1) as the socket has the lug on the wrong side. The picture I've uploaded should make it obvious.
Order: #213752 Using Pi 3 Part: Dexter Brick Pi 3 MMP-0738
I'd like replacement but the current one is in use (as we did not need all the sensor ports straight away) Can I get the new one first then send the old one back?
Clearly the replacement needs to be checked to see if it also has the same problem. Is this a faulty batch?
Dexter Industries have confirmed that some units have had the wrong ports installed.
We are unfortunately out of stock but do have more on order. They will however take 2-3 weeks to arrive. If you are happy to wait, then that's great, I will get a replacement shipped out as soon as they arrive. If not, then I will be happy to issue a refund for the unit.