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Postby moonb » Fri Feb 02, 2018 6:48 pm

Hi, apologies, I didnt read "Read Before Posting".

Order ID 215465
Version of Raspberry Pi e.g. B+/2/3 Pi3
Part Code/Part Name MMP-0250
Fault Broken door/clasp on display controller card
Troubleshooting Completed Attempted to attach white ribbon cable with loose door unsuccessful
Refund or Replacement? Replacement

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Postby Dave » Tue Feb 06, 2018 9:58 am

If you could post a picture of the broken part that would be great. Once the broken part has been identified we can arrange for a replacement.

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Postby moonb » Thu Feb 08, 2018 4:49 pm

Please see attached. It is part of the controller card ribbon cable attachment.

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Attachments

Clasp_missing_catch.jpg

Clasp_missing_catch.jpg (4.38 MiB) Viewed 108 times

Postby Dave » Fri Feb 09, 2018 9:50 am

Ok thanks for that. I will have sales contact you to arrange a replacement.

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