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Postby KOY » Mon Feb 05, 2018 10:56 am

Hello

I have an issue with my WiFi dongle it is no longer working and I have only used it a couple of times, both occasions it was flaky at best. The issue is the usb connector that has fallen apart and I suspect it was dry soldered which would explain the issues that I was encountering (Very poor performance) .

Order ID: #214913
Product Name: WiFi Dongle - Ultra Long Range High Gain w/ 5dBi Antenna
Product Model: MMP-0028
Issue: As mentioned above
Troubleshooting Completed: Visual inspection
Refund or Replacement: Refund

Best regards,

Karl.

KOY
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Postby Dave » Tue Feb 06, 2018 9:29 am

I'm very sorry about that. If you could post a picture of the broken I part I will have sales issue a refund.

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Postby KOY » Fri Feb 09, 2018 7:18 pm

Hi

I've had to open up the unit to show the faulty mini usb port.

Best regards

Karl.

KOY
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Posts: 2

Joined: Mon Feb 05, 2018 10:26 am

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Postby Dave » Mon Feb 12, 2018 9:26 am

Thanks for the pictures, I will have sales arrange a refund now for you.

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