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Two defected ZeroW boards

Posted: Fri Jun 08, 2018 7:18 am
Dear Tech department,

I have two ZeroW boards I have ordered from ModMyPi.
One of them is totally not in service. When plugged into a 5V power supply, all board is getting an extremely high temperature, but not booting at all.
Other ZeroW board, booting normal, but USB is NOT working at all. No matter what version of OS I am testing on it.
For testing reasons, I have tried using same SD card on two different ZeroW boards, and all of them worked perfectly, but this defected board.

Please let me know what will be my next steps for those two defected boards.

Best Regards,
Mati Eckstein

Re: Two defected ZeroW boards

Posted: Fri Jun 08, 2018 9:02 am
by Dave
I'm really sorry about that.

Could you provide me with your order ID please and I will have sales contact you to arrange a return.