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USB Bluetooth Dongle not working

Posted: Wed Jun 13, 2018 6:10 pm
by nosleeppvz
Hi I bought 2 "Super Fast USB to Bluetooth Dongle V4.0" model ADA-1327. I tried them both on my pc, and only 1 is working. when i plug the faulty one, nothing happens. The other one is recognized right away and i already sucessfuly paired some devices.

How can you guys help me?
Thanks

Re: USB Bluetooth Dongle not working

Posted: Thu Jun 14, 2018 9:40 am
by Dave
I'm really sorry about that, sounds like the item is faulty.

If you could provide me with your order ID, I will get sales to contact you to arrange a return.

Please also confirm if you would like a refund or replacement.

Re: USB Bluetooth Dongle not working

Posted: Thu Jun 14, 2018 9:27 pm
by nosleeppvz
Hi, i would like a replacement. my invoce id is 231685

Thanks

Re: USB Bluetooth Dongle not working

Posted: Fri Jun 15, 2018 8:39 am
by Dave
nosleeppvz wrote:
Thu Jun 14, 2018 9:27 pm
Hi, i would like a replacement. my invoce id is 231685

Thanks
Many thanks, sales will be in touch soon.