Warranty requestM SD card corrupted

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algol
n00b
Posts: 2
Joined: Sat May 05, 2018 3:06 pm

Warranty requestM SD card corrupted

Post by algol » Mon May 07, 2018 5:10 pm

Hello,

I recently purchased a Raspberry Pi 3 and the SD card os corrupted after 2 months. My raspebrry simply froze and would no longer restart. I have tried every possible method to revive my SD card on Linux, Mac and Windows: no success. I have also attempted all the recipes recommended in https://www.modmypi.com/blog/how-to-for ... dead-cards.

I sould like my 16Gb card to be replaced under warranty.

Here is my purchase reference:

Order ID: 224401
Part number: TRPLUSKIT-C
Part description :
Raspberry Pi 3 Model B+ "The Official One" Kit
- Includes Raspberry Pi: Raspberry Pi 3 B+ **MMP-1153**
- Select Case Colour: Official Black and Grey Case **MMP-0098**
- Micro SD Card: 16GB Sandisk w/ Official Adaptor (Class 10) **SAM-0002** - Power Supply Select: Black Official - UK & EU **MMP-0021**

In advance, thanks for your support.

Best regards,

Arnaud

algol
n00b
Posts: 2
Joined: Sat May 05, 2018 3:06 pm

Re: Warranty requestM SD card corrupted

Post by algol » Sat May 26, 2018 3:08 pm

Hi,

I posted my request for a warranty issue 3 weeks ago and received no feedback.

Have I posted my request in the wrong forum? How do I escalate?

Thanks,

Arnaud

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Dave
ModMyPi
Posts: 2553
Joined: Wed Jul 22, 2015 11:36 am
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Re: Warranty requestM SD card corrupted

Post by Dave » Tue May 29, 2018 8:24 am

I'm so sorry for the late reply! This has slipped under the radar.

I will have a replacement shipped out today for you.
Forum Administrator & Technical Support

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