URGENT : Reboot all the time

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peyrusaubes
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URGENT : Reboot all the time

Post by peyrusaubes » Sun Jun 10, 2018 8:14 pm

Hello,

I've just received my pi two days ago...and i used my pi this morning for the first time, but it reboots every 2 minutes ....

I just had time enough to enable ssh... to connect from my laptop... and it reboots...
I have tried to reinstall the RaspbianPI, but it reboots before the process ends...
Do u have an idea to solve my pb ?

Thank for your help
Denis PEYRUSAUBES


my details:
Denis PEYRUSAUBES /RETENGR
Order ID: 232024
Invoice Date: 04/06/2018

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Dave
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Re: URGENT : Reboot all the time

Post by Dave » Mon Jun 11, 2018 9:04 am

Do you have anything plugged into the USB ports?
Is there anything plugged into the GPIO pins?

Have you tried a different power supply?
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peyrusaubes
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Posts: 2
Joined: Sun Jun 10, 2018 8:07 pm

Re: URGENT : Reboot all the time

Post by peyrusaubes » Mon Jun 11, 2018 9:48 am

Hi,

I've unplugged your mouse and keyboard : same pb..
I don't use GPIO pins...

And indeed, when I use my laptop as a power supplier (with micro usb wire), the problem desappear...

The problem is the power supplier you sent me !

Can u send me a new one in emergency), I need it !
Thanks,
Denis P

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Dave
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Re: URGENT : Reboot all the time

Post by Dave » Mon Jun 11, 2018 10:04 am

I'm really sorry about that, I will have sales contact you now to arrange a replacement
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