HDMI 10.1" 1280x800 (IPS) Touch Screen & Case (USB)

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DTW
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HDMI 10.1" 1280x800 (IPS) Touch Screen & Case (USB)

Post by DTW » Mon Jul 09, 2018 4:53 pm

Order Number: #232783
Product Name : HDMI 10.1" 1280x800 (IPS) Touch Screen & Case (USB)
Part Number: MMP-0471
Pi Version: 3
Fault:
After plugging in a 10m HDMI cable, noticed interference on the screen. Restarted the RPi at this point to see if it would resolve, however the screen looks as though it broke, there is no clear image on the screen however the expected colours do peek through. I've attached screenshots to show what the screen displays.
Troubleshooting:
Restarted repeatedly, tried short HDMI leads, unplugged and left for an hour before re-powering. Unfortunately nothing resolved.

Kind Regards
DTW
Attachments
IMG_20180709_164033015.jpg
IMG_20180709_164033015.jpg (1.51 MiB) Viewed 97 times
IMG_20180709_164029228_LL.jpg
IMG_20180709_164029228_LL.jpg (1.44 MiB) Viewed 97 times
Last edited by DTW on Tue Jul 10, 2018 8:58 am, edited 1 time in total.

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Dave
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Re: HDMI 10.1" 1280x800 (IPS) Touch Screen & Case (USB)

Post by Dave » Tue Jul 10, 2018 8:02 am

Doesn't look like the pictures have been attached, could you try again please.

Have you made sure your /boot/config.txt file has been edited correctly - https://www.waveshare.com/wiki/10.1inch ... spberry_Pi
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DTW
n00b
Posts: 2
Joined: Mon Jul 09, 2018 4:30 pm

Re: HDMI 10.1" 1280x800 (IPS) Touch Screen & Case (USB)

Post by DTW » Tue Jul 10, 2018 9:08 am

Hi there,
Thanks for letting me know about the pictures! Must have been too large a file size. I've updated that now.

Also I'm also happy that the config.txt file is working. As I mentioned it did originally start up but it was showing signs of interference on the screen then after a restart it decided to pack it in. Even without a hdmi lead in, there are still traces of what you can see in the image files.

Reards
DTW.

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Dave
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Re: HDMI 10.1" 1280x800 (IPS) Touch Screen & Case (USB)

Post by Dave » Tue Jul 10, 2018 11:00 am

Thanks for posting the pictures.

Yep, something isn't right there! I will have sales contact you to arrange a return.
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