Google AIY Voice Kit damaged

[midbear48]

Hello Tech Support
I purchased the Google AIY Voice Kit Premium Case - Solid Blue (MMP-1241) #236684 for my Grandson on the 3rd August
presented it to him on his birthday on the 1st September and sat down to build it with him.

We took the parts out of the bag and I became aware of 'bits' in the bag, while he was sticking the feet onto
the base I was checking the other items for damage, regrettably several of the fixing lugs were broken so I
stopped him, replaced the sheets into the bag along with the stray bits and told him I would contact you.

Do you require photographs of the damaged pieces or do I just return it to you for your inspection

[Dave]

I'm really sorry about that!

If you could provide photos of each of the broken parts, I will get replacement sent out.

[midbear48]

Damage Detail.JPG (70.25 KiB) Viewed 13 times

Picture attached as requested

[midbear48]

Replacement parts arrived thank you, gave them to my Son so
he will supervise the Grandson during the build.

Thank you again for the prompt replacement.