Faulty Raspberry Pi 3+

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eirik75
n00b
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Joined: Fri Nov 02, 2018 5:52 pm

Faulty Raspberry Pi 3+

Post by eirik75 » Fri Nov 02, 2018 6:17 pm

Hi,

After four days of faultless operation my Raspberry Pi 3+ died.

My order details:
#243493
Raspberry Pi 3 - Model B+ MMP-1153

I have tested several micoSD cards. Ethernet does not light up, and HDMI is dead. Just the red power light comes on. It does not boot.
Can you please send med an new one?

Best regards
Eirik

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Dave
ModMyPi
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Joined: Wed Jul 22, 2015 11:36 am
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Re: Faulty Raspberry Pi 3+

Post by Dave » Mon Nov 05, 2018 9:41 am

Please format the SD card and reinstall rasbian as per these instructions - http://s.modmypi.com/noobs

If that doesn't resolve the issue, please try a different power supplier.

Failing that, I will have our sales team contact you to arrange a return.

Please let me know how you get on.
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eirik75
n00b
Posts: 2
Joined: Fri Nov 02, 2018 5:52 pm

Re: Faulty Raspberry Pi 3+

Post by eirik75 » Tue Nov 06, 2018 10:37 am

Hi,

I have tested three differnt power supplies, and two differen microSD cards. The cards are working properly on another identical Raspberry Pi.
I am not a noob on this.

Can you please send me a new one. A return from Norway would be too costly for an item of this type.

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Dave
ModMyPi
Posts: 2690
Joined: Wed Jul 22, 2015 11:36 am
Contact:

Re: Faulty Raspberry Pi 3+

Post by Dave » Wed Nov 07, 2018 9:13 am

eirik75 wrote:
Tue Nov 06, 2018 10:37 am
Hi,

I have tested three differnt power supplies, and two differen microSD cards. The cards are working properly on another identical Raspberry Pi.
I am not a noob on this.

Can you please send me a new one. A return from Norway would be too costly for an item of this type.
Our sales team will contact you to arrange a return.
Forum Administrator & Technical Support

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