Faulty power supply (MMP-0019)

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Faulty power supply (MMP-0019)

Post by pierthink » Mon Jan 14, 2019 12:37 pm

Hi, I have a faulty power supply which I would like to return. I wouldn't want to have a new power supply that might fail like the old one, so I already bought a different product for my raspberry pi. Details are:

Order ID: 245460
Version of Raspberry Pi: Raspberry Pi 3 - Model B+ (MMP-1153)
Part Code/Part Name: Power Supply - UK Plug 5.1V 2.5A with Switch (MMP-0019)
Fault: Doesn't work with Raspberry Pi anymore (flashing red led)
Troubleshooting Completed: Tested board with different power supplies and they all work fine.

Can you arrange the return and refund?


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Re: Faulty power supply (MMP-0019)

Post by Dave » Mon Jan 14, 2019 2:42 pm

I'm really sorry about that. I will have our sales team contact you and arrange the return.
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