Justboom not powering on pi zero

Need some help with your shiny new breakout board, or something not working right? Let us help you here!
Post Reply
Tyrael
n00b
Posts: 2
Joined: Thu Jan 31, 2019 1:04 pm

Justboom not powering on pi zero

Post by Tyrael » Thu Jan 31, 2019 1:09 pm

Hello,

I received my order #251683.
I followed every steps on https://www.justboom.co/start to do well. Everything works weel until music stops. It seems raspberry pi zero not powered by justboom hat anymore. I test rpi with usb power all good. I use volumio to listen music, with usb power all good too so the justboom hat not in cause.
I test the power supply and as it's suppose to be 15VDC ouput I only get 5VDC. I guess it's the cause of the problem ?

How can we fix the product ? Refund, new send ?

User avatar
Dave
ModMyPi
Posts: 2820
Joined: Wed Jul 22, 2015 11:36 am
Contact:

Re: Justboom not powering on pi zero

Post by Dave » Thu Jan 31, 2019 5:20 pm

Please contact JustBoom directly via their contact page - https://www.justboom.co/contact/

They will be able to provide the best technical support and can authorise a replacement if needs be.
Forum Administrator & Technical Support

Tyrael
n00b
Posts: 2
Joined: Thu Jan 31, 2019 1:04 pm

Re: Justboom not powering on pi zero

Post by Tyrael » Thu Jan 31, 2019 6:09 pm

Hi,

Alright another contact form so.
Thanks

Post Reply