Screwed pin in "Pi Zero USB Adaptor White (USB OTG Host Cable)"

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lopeze
n00b
Posts: 1
Joined: Tue Mar 12, 2019 10:30 am

Screwed pin in "Pi Zero USB Adaptor White (USB OTG Host Cable)"

Post by lopeze » Tue Mar 12, 2019 10:47 am

Hi,

I bought a couple raspberry pi's and accessories. Everything is working fine except the pi zero USB adaptor due to a crooked pin.

Order ID #255253
Raspberry Pi Zero W (bought last week, so assuming the last version of it? does it matter in this case?)
OS Raspbian
Part name: Pi Zero USB Adaptor White (USB OTG Host Cable)
Fault: Crooked pin doesn't connect USB correctly (or at all)
Troubleshooting, check pictures below

I'm not sure who's the supplier of these accessories. If this is not the right forum or I need to email someone else, do let me know.
IMG_20190311_224449_761 - Copy.jpg
IMG_20190311_224449_761 - Copy.jpg (152.8 KiB) Viewed 87 times
The attachment IMG_20190311_224449_761 - Copy.jpg is no longer available

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Dave
ModMyPi
Posts: 2936
Joined: Wed Jul 22, 2015 11:36 am
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Re: Screwed pin in "Pi Zero USB Adaptor White (USB OTG Host Cable)"

Post by Dave » Wed Mar 13, 2019 9:41 am

I'm really sorry about that!

I will have our sales team contact you to arrange a replacement.
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