Flightaware Orange not working Order number 257521)

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steve.r
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Flightaware Orange not working Order number 257521)

Post by steve.r » Fri Apr 12, 2019 9:08 am

Hi

I ordered a second Flightaware orange dongle which arrived fine, however i have pluged it into my pi with an external 1090mhz antenna setup and it is getting hardly any messages as apposed to the that i get with any other dongle (i have the blue Flightaware and various other dongles which all give excellent results) so i can assume from that test its the dongle not my setup that is not working.

Can we arrange to replace the dongle please asap?

Regards
Steve

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Dave
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Re: Flightaware Orange not working Order number 257521)

Post by Dave » Fri Apr 12, 2019 2:55 pm

The FlightAware Pro Stick Orange doesn't have any built in filtering, so you probably need to add an external filter to optimise results.

This would do the trick - https://www.modmypi.com/raspberry-pi/co ... sma-filter
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steve.r
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Re: Flightaware Orange not working Order number 257521)

Post by steve.r » Fri Apr 12, 2019 6:20 pm

Dave

It's not a filtering issue, I'm getting a few aircraft at a time showing. I have replaced my blue stick with a £10 Ebay dongle and still get aircraft out to 250nm! So I believe this dongle is faulty?

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Dave
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Re: Flightaware Orange not working Order number 257521)

Post by Dave » Mon Apr 15, 2019 8:23 am

steve.r wrote:
Fri Apr 12, 2019 6:20 pm
Dave

It's not a filtering issue, I'm getting a few aircraft at a time showing. I have replaced my blue stick with a £10 Ebay dongle and still get aircraft out to 250nm! So I believe this dongle is faulty?
Ok, I will have our sales team contact you to arrange a return.
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